By using joya2 Terms and Conditions

Joya2 (https://joya2.win) is an online betting and gaming platform operated for players in Bangladesh. By accessing, registering on, or using any service on this platform, you automatically Terms and Conditions will be considered as accepted.

These Terms & Conditions are governed by the applicable laws of Bangladesh. joya2 reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• These Terms are available in both English and Bengali; in the event of any conflict, the Bengali version shall prevail.
• Joya2 reserves the right to suspend or discontinue the service, in whole or in part, at any time.
• Joya2 bears no responsibility for third-party websites or services.

To register on joya2, you must provide accurate and truthful information. Accounts created with false details may be closed at any time and any balance may be forfeited.

• Each individual may only One Account per person. Separate accounts used by the same device, IP address, or household members may be approved subject to verification.
• The mobile number and email address provided at registration must remain active.
• A copy of your National ID (NID), passport, or driving license may be required for KYC verification.
• Never share your login credentials (password, OTP) with anyone. You are fully responsible for all activity on your account.

Transferring, selling, or lending your joya2 account to anyone is strictly prohibited. If detected, both accounts will be permanently closed.

Deposits and withdrawals on joya2 are currently available via bKash, Nagad, and Rocket. The following payment rules are mandatory:

• Deposits are generally credited to your account within 5–15 minutes. If there is a delay, please contact support.
• Withdrawal requests are typically processed within 24–72 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made using the same payment method used for the deposit (some exceptions may apply).
• Joya2 may temporarily hold suspicious transactions for verification.

Joya2 offers a range of bonuses and promotional deals — including a Welcome Bonus, Daily Cashback, Reload Bonus, and VIP rewards. These Terms and Conditions Certain rules apply when using bonuses under this policy:

• Each bonus has its own Wagering Requirement (wagering requirement) applies. Please read it carefully before claiming any bonus.
• Bonus funds cannot be withdrawn directly; they will be converted to real money only after wagering requirements are met.
• The same bonus cannot be claimed more than once by the same person.
• Attempting to abuse bonuses or manipulate the system may result in bonus cancellation and account suspension.
• Joya2 reserves the right to modify or cancel any bonus offer at any time.

VIP program benefits and terms are outlined separately VIP Available on the page.

The following rules apply to Sports Betting, Live Casino, slots, and all other games on joya2:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game session is interrupted (due to connectivity issues or a server outage), joya2 will resume the game from the last saved state.
• Winnings resulting from a software error by the game provider may be voided.
• All game outcomes are determined by internationally certified RNG — completely fair and unbiased.
• If an event is cancelled in Sports Betting, the stake will be refunded.

The following activities are strictly prohibited on the joya2 platform. Any violation will result in immediate action:

• Bots or automation software Using bots or automation to bet or play games.
• Attempting to access or hack another user's account.
• Using the platform for money laundering or any illegal financial transactions.
• Creating multiple accounts to claim bonuses.
• Attempting to make unauthorized modifications to joya2's systems or software.
• Threatening, harassing, or insulting other users on the platform.

Joya2 takes your personal data seriously. Our full privacy policy Privacy Policy Available on the page. In brief:

• Your personal information will never be sold to third parties.
• Information may be shared with authorities when required by law.
• All data is secured with 256-bit SSL encryption.
• To request deletion of your data, please contact our support team.

Joya2 may suspend or permanently close an account under the following circumstances:

• In cases of Terms & Conditions violations.
• If KYC verification fails or false information is found.
• On suspicion of fraudulent or irregular activity.
• At the user's own request (self-exclusion).

To close your account, please contact our support team. For more information on responsible gaming, Responsible Gaming View page.

Joya2 accepts no liability for the following:

• Game losses caused by internet disconnection or device issues.
• Delays or failures caused by third-party payment services.
• Losses arising from unauthorized use of an account.
• Temporary service interruption due to technical issues.

Joya2's total liability shall in no case exceed the value of the transaction in question.

Joya2 reserves the right to modify these Terms and Conditions The right to make partial or full amendments is reserved. In the event of any changes:

• Advance notice will be sent to your registered email address.
• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

For any questions or complaints, contact our 24/7 support team.